As a Front Office Technical Agent in Greece you work in an international telecommunications company headquartered in Belgium. With a mission to boldly build a connected world that people trust, it aims to create a greener and more digital society. The company offers a wide range of services, including ICT solutions for businesses, TV, and internet, phone, and television equipment for both sale and rental.
You'll receive excellent on-the-job training and guidance, giving you the tools to succeed and grow. You will be offered clear opportunities for career progression, from senior agent to team lead, so your hard work truly pays off. You'll also enjoy a competitive salary, private health insurance, and even a relocation package if needed. Plus, working in a dynamic environment where every day brings new challenges keeps things exciting and rewarding.
As a Front Office Technical Agent in Greece, you'll assist customers with technical issues related to the line connections, internet services, digital television and mobile networks. Your main responsibilities include providing technical support via calls, resolving customer issues such as login difficulties, Wi-Fi and TV connection problems, or remote control malfunctions and identifying sales opportunities during customer interactions by offering updated products or services instead of repairing outdated ones.
What we offer:
- Opportunities to grow into roles like Senior Agent or Team Lead after six months
- Full-time labor contract with split shifts (Monday to Sunday)
- Private health insurance
- Relocation package for eligible candidates
- Competitive performance bonuses
- Minimum mbo level or equivalent ability
- Native-level Dutch (preferably Flemish) with strong communication skills
- Prior experience in customer care or sales (experience in BPO is a plus)
- A commercial mindset to recommend new products to customers
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information Status Open Education Level Middelbare school Location Buitenland: Europa Working hours per week 38 - 40 Type of Contract Fulltime (startersfunctie), Vakantiewerk, Thuiswerk Salary indication €30,00 Per week Responsible for communication with clients, sales Published at 01-06-2025€30,00 per week