Just a short trip into Amsterdam Noord, you'll find Bunk. Our hotel features 106 rooms and a hostel area comprised of unique and innovative pods, where we host guests from all over the world. And not just guests from far away, but locals, too. Whether they're from another continent or right on our block, every guest's experience at Bunk begins with our Front Office team. But they're not stopped at the door by an imposing reception desk. Instead, guests can check themselves in, while our hosts are around to help them out, answer any questions they might have about Bunk, and point them to the best spots around the city.
ABOUT YOU
First impressions matter, and you make the best of them, whether you're meeting someone at the end of their night or the start of their morning. You're not shy, you enthusiastically approach guests and make sure to wow them from the second they arrive. Your people skills are top notch: you know just how to make guests feel like the most important person in the world, whether you're helping them out with something or just having a nice chat. You know the city like the back of your hand, you know all the best hotspots and hidden gems, so you always make the best recommendations. You're a night owl, so you work best when most folks are asleep. While the hotel is quiet, you're busy at work, multitasking like a pro to make sure that guests have the best stay possible. But you're also not afraid of a little hustle and bustle - if anything goes down, you're always ready to hop into action to make sure our guests are safe. Last but not least, you've never met a complaint you couldn't handle. You love turning around every experience and always make sure guests leave happy.
ABOUT BUNK
In Bunk's monumental churches, you'll find a cross between a hostel, a hotel, a restaurant, a coworking space, an art gallery, a cultural event venue, a traveler's gem and a local favourite. Far from your typical hospitality concept, then. Our brand is built around personality, connection and stories and our team is made of real people from all walks of life. Rather than extensive experience, what our team has in common is a love for others, and for helping them, whether that be through pointing them towards the best experiences in our cities or creating the best experience on their plates.
ABOUT BUNK AMSTERDAM
We've converted Amsterdam Noord's historical Sint Ritakerk into a buzzing hub for people from near and far alike. On a typical day, our restaurant (and terrace, in the summer) is filled with diners enjoying dishes featuring fresh seasonal produce prepared using traditional methods: smoked, pickled, marinated and stewed. Meanwhile, backpackers will be catching some good sleep on a budget in our pods, culture vultures capitalising on our free events, podcasters and producers recording the next big thing and curious travelers wandering through our halls, heading out on adventures before making their way back to their rooms.
BENEFITS
20% night surcharge
Travel allowance from 5 km
Flexible hours
Daily meals and an infinite amount of coffee and tea
Room to grow and develop yourself
Discount on a sports subscription
Discount on a Swapfiets bike subscription
Discount on food and drinks at Bunk
Paid volunteer opportunities
Entry to Bunk's cultural events
Monthly mamibo (monthly drinks on Monday afternoon)
Access to OpenUp - mental health support
You like Bunk!
This position is open to candidates who are legally permitted to work in the Netherlands