Are you looking forward to joining an international team and making your career in full-time customer service? As a Danish-speaking customer service agent, you will support travelers across Europe, using your native-level Danish and strong English skills. This large contact center is looking for the right long term fit to develop themself in a prime customer focused environment. Already motivated to become a team lead one day?
In this full-time role, you'll handle customer inquiries in Danish via chat, phone and email for a major Dutch airline. You make sure to answer travelers around the world fast and stress-free. You will support Danish customers with flight bookings, changes, luggage, upgrades, and loyalty programs, while also assisting customers by phone during scheduled shifts. Working in a straight forward CRM system, you'll manage multiple channels and work closely with your international colleagues.
After completing your onboarding in this customer service team, you can enjoy a hybrid working model in the offices in Amsterdam plus the comfort of your own home, 2 days a week.
What we offer- Full-time role, 32-40 hours per week
- Gross salary €16,35/hour
- Travel allowance
- Hybrid working model (1-2 days from home per week)
- Opportunities for training and career growth, with chances to advance into Team Lead roles
- Work in one of the largest Dutch contact centers
- Join a truly international team in modern offices in Amsterdam
- Minimum MBO level 4 or equivalent experience
- Native-level Danish and fluent English
- Friendly, solution-oriented, and customer-focused
Apply today and start your career as a full-time Danish-speaking customer service agent in Amsterdam, making a real impact in a fast-growing international environment.
Extra information Status Open Education Level MBO Location Amsterdam Working hours per week 32 - 40 Type of Contract Fulltime (startersfunctie) Salary indication €16,35 per uur Responsible for As a Danish-speaking customer service agent, you'll be responsible for assisting customers with their travel needs for a Dutch airline. Published at 03-11-2025€16,35 per uur