What You’ll Do:
- Manage incoming and outgoing sales orders.
- Provide necessary details and documentation related to delivery, customs, shipping, and invoicing.
- Handle customer inquiries regarding pricing, lead times, and order status.
- Ensure accuracy and compliance of purchase orders and related documents.
- Investigate and resolve issues involving deliveries, pricing, or invoicing, while communicating outcomes clearly and professionally.
- Collaborate with internal teams across sales, operations, finance, logistics, and quality to resolve customer-related matters.
- Monitor order progress from start to finish and take corrective actions when needed.
- Support customer account processes including documentation, compliance checks, payment terms, and credit screening.
- Coordinate planning and scheduling of orders to align with demand.
- Address and resolve delivery discrepancies, damages, or claims.
- Contribute to continuous improvement initiatives and provide backup support for other regions.
- Fluency in speaking and writing in French, Italian and English
- Experience with the MS Office package.
- Strong team player.
- Excellent communication and customer handling skills.
- Proactive problem-solving attitude.
- 32-40 hours per week availability
- You are located near Eindhoven
- This position is a temporary role.
- A Multicultural and Inclusive Environment: Work in a supportive, diverse workplace that values inclusion and collaboration.
- Contract: We offer an initial 9-month agency contract, with the opportunity to extend
- Flexible Hybrid Work Arrangements: 2-day working from home policy (based on full time)
- Flexible Office Hours: Choose a start time between 7:30 and 9:00 AM, with your workday ending between 4:00 and 6:30 PM.
- Opportunities for Growth: Access career development paths within a global organization committed to employee advancement.
- Extensive Training Resources: Explore nearly 2,000 virtual training sessions covering a wide range of topics—from compliance and technical skills to marketing, sales, and personal development.
Salarisomschrijving
€2800.00 - €3200.00 monthly