Vacatures back office

You’ll be working in the back office, helping customers from all over the world with their orders. You’ll be answering calls and emails, checking stock, and making sure everything runs smoothly — from the moment an order comes in, to when it’s shipped and invoiced.Germany is the biggest market, so you’ll need to feel comfortable speaking and writing in German. You’ll also work closely with sales colleagues and the warehouse team to make sure everything is done quickly and with great service.
What You’ll Be Doing

• Stay in touch with customers in the Netherlands and abroad
• Spot opportunities to make extra sales or offer better service
• Coordinate with sales and logistics to make sure everything goes right
• Keep an eye on orders, inventory, and follow up on customer requests

RequirementsWhat We’re Looking ForWe’re looking for someone who is:

• Proactive and comfortable working independently
• Confident communicating in German and English (Dutch or other languages like French, Spanish, or Italian are a big plus)
• Interested in technical products or tools — you don’t need to be an expert, but a curious mindset helps
• Experienced in any customer-focused role (retail, hospitality, customer service, etc.)
• Familiar with working on a computer, especially with order or inventory systems (ERP is a plus)
• Educated at MBO 4 level or higher (or bachelor’s degree), preferably in a commercial or technical field

BenefitsWhat You Get

• A competitive salary, depending on your background
• 8% holiday pay
• 25 vacation days
• Travel allowance (€0.23 per km)
• Pension plan
• Option to work 32 or 40 hours per week

Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.