Vacatures technical support

Our client is is looking for a candidate with the following engineering background:

• Mechanical Engineer
• Mechatronics
• Electrical
• Industrial
• Automation

Who is fluent in English and speaks any of these languages on a C2 level:

• French
• Spanish
• German
• Dutch
• Turkish
• Scandinavian languages

As part of the Technical Support team, employees will join a multicultural team providing first-line, remote technical support to customers, as well as the company's customer service and sales departments. Employees will gain experience across a variety of industries by providing technical assistance and solving complex problems.

Key Responsibilities:

• Provide expert remote technical support and troubleshooting for French-speaking clients.
• Make industry-specific product recommendations to meet unique customer needs.
• Conduct technical evaluations of conveyor systems and suggest improvements.
• Deliver engaging technical presentations via remote technologies.
• Offer technical training to colleagues and customers.
• Research and compile technical data to support customer inquiries.
• Create detailed Bill of Materials for various projects.
• Contribute to the development and maintenance of tools and technical documentation.

Requirements

• Fluent in English + a C2 level of either language :

• French
• Spanish
• German
• Dutch
• Turkish

• Engineering Degree/background (Mechanical, Mechatronics, Industrial, Electrical, Automation)
• You are based in the Netherlands with full living /working permits arranged/ no sponsorhip possibilites.
• Outstanding communication and interpersonal skills.
• Experience in industrial sales/support or equipment specification is highly desirable.
• Strong mechanical aptitude with the ability to explain complex concepts clearly.
• Excellent problem-solving skills and logical thinking.
• Proficiency with MS Office applications.
• Experience with 2D and 3D CAD software is a plus.
• Familiarity with CRM software is a plus.
• Ability to manage multiple projects simultaneously.

A service-minded, team-player attitude with a sense of ownership and self-management.Benefits

• An opportunity to enhance international experience and develop potential.
• A team that invests in each other’s success and takes pride in their work.
• An inspiring work environment rooted in collaboration, ideas, and effort.
• A premium brand with consistent financial results.
• A performance-based profit-sharing program.
• Excellent secondary benefits, such as a mobility card, pension plan, and generous contributions to health and life insurance.

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