Manpower is looking for a Lead Technical Support Operator for a company based in Arnhem.
As part of Technical Support, responsibilities include providing direct assistance to service technicians in troubleshooting and repair tasks, with a focus on software-related issues and turbine performance. Key tasks involve creating guides for technicians, planning for stopped turbines, and participating in customer meetings. Additionally, the role entails technical planning for down turbines, aiming to reduce downtime and improve performance. Acting as a technical lead for the site team, responsibilities include liaising between the customer and internal teams, handling turbine issues on a daily basis, and providing advanced remote troubleshooting. The role also involves participating in technical customer meetings, evaluating technical questions, and maintaining guides for technicians. Overall, the position requires strong technical expertise, effective communication skills, and the ability to collaborate across teams to support the company's goals.
What's in it for you
- Gross salary between €5,500.- and €5,800.- per month
- Reimbursement of travel costs
- Full-time job of 40 hours a week
- Direct contract with the employer