Sheraton Amsterdam Airport Hotel & Conference Center features 32 event rooms of various sizes, and is an ideal meeting place near Schiphol Airport. For the organization of all rooms, we are seeking for a passionate supervisor with a background in banquets management, to join our team (full-time).
Good to know! Our banquets team operates mainly on the weekdays, but we do wish you to not be averse to rotating shifts, and working on holidays.
Main responsibilities:
- You will work closely, and assist the Banquets manager and other supervisors in the day to day operations of the Banqueting. Supervising both front and back of house operations.
- Maintain an exquisite guest service, and lead staff to do the same,
- You will be responsible for the 'set up' list and delicate all tasks.
- You will resolve any guest compliment within a professional manner.
- We are one big team, helping out others is a must - 'Teamwork Makes The Dream Work'
- Consistent achievement of the service standards and quality.
- Accomplish change, you will work closely with the Banquets Manager to achieve improvement.
- You follow all the safety and security policies and procedures of the company.
- Complete opening and/or closing duties.
Key personality traits:
You have a strong knowledge in hotel, leisure and/or service sector. Preferably a degree or diploma in Hotel Management or equivalent.
Record of success in Operational Group, Conference & Events departments, with the focus on delivering profit, managing control costs, and building customer loyalty.
GC&E Operations experience in a managerial position in hotel and/or events center.
You have strong communication, and exceptional leadership skills, to create a winning team.
You are courteous, professional, and are a master in organization.
You are exceptional in managing change of any situation.
You are fluent in English, Dutch and/or any other language is appreciated.
Benefits for you:
35 % discount on Food & Beverage at the Sheraton Amsterdam Airport Hotel & Conference Center.
Discounted rates at all 9000+ Marriott International Hotels worldwide.
Fantastic career growth opportunities.
A rich training, learning and development program with Marriott International.
Monthly social Friday, a network drink with all colleagues of the hotel.
About Sheraton Amsterdam Airport Hotel & Conference Center:
The hotel is only a short 2-minutes' walk away from the airport's terminals and 15 minutes away from Amsterdam city center. The Sheraton hotel at Schiphol exists since 1997 and underwent a major renovation in 2021 of all the 417 rooms and public spaces. The hotel provides 32 meeting & events spaces with different break-out rooms and buffet possibilities.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton. Furthermore, the Sheraton is part of Marriott International, a global company that believes that you deserve a career that fulfills your purpose.
Sounds like a fit? What now?
"Quick, send us a message on...." - No, not yet! Take your time. That's also how we boil our bouillon's and soups: consciously a little bit slower to get the best quality. First discuss your enthusiasm with friends and family, sleep a night on it and if you are ready then we are happy to receive your motivation and CV