Vacatures van WerkCentrale Nederland in Amsterdam

Our client is looking for a Sales Support to support their commercial operations and contract management for assigned customers. You ensure accurate administration, smooth processes, and high customer satisfaction by handling requests, complaints, and performance monitoring. Furthermore, you will analyze data to identify improvement opportunities, support commercial projects, and work closely with internal teams to optimize service delivery and customer processes.
Key responsibilities include:

• Monitor and analyze customer and contract performance
• Maintain and update contract and customer data accurately in systems
• Handle customer requests, complaints, and contact-related questions
• Support small and medium account relationship management
• Assist in pricing, quotations, invoicing checks, and reporting
• Contribute to process improvements and commercial projects
• Collaborate with internal teams such as Operations, Finance, IT, and Marketing

Requirements

• Educational Background: A Bachelor's degree in Finance, Economics, Sales, or a related field.
• Experience: 1-3 years of experience in a commercial, account management or equivalent role, demonstrating a strong understanding of business dynamics.
• Technical Skills: Advanced proficiency in Excel, experience with CRM/ERP systems is a plus.
• Languages: Fluent in English (both written and verbal), Dutch language skills is a big plus!
• Professional Attributes: A high-integrity professional who balances a relaxed, informal demeanor with a proactive, results-driven approach. Flexible and adaptable, you consistently meet commitments and deadlines.
• Commercial spirit: You are customer-focused, communicative and comfortable working in a cross-functional environment.
• Action-Oriented: Results-driven, with a proven ability to execute tasks, make decisions, and follow through on initiatives to successful completion.

Benefits

• Access to everything you need to excel, including a laptop and phone.
• You have to be at least two days a week in the Eindhoven office.
• Available for 32 - 40 hours per week.
• Enjoy flexible work hours to balance your personal and professional life.
• 25 Holidays and Holiday allowance for your well deserved rest.
• Travel reimbursement.
• Take on significant responsibility and enjoy a high degree of autonomy within the team.
• Access to continuous professional development and career growth.

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