At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer's Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can't help but share.
The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests.
Your Role in Our Story:
- Warmly greet and welcome guests upon arrival with a friendly smile and positive attitude.
- Guide guests to their seats and ensure they are comfortable with their seating arrangement.
- Manage reservations and coordinate seating charts for both reservations and walk-ins.
- Monitor and manage wait lists during busy times, providing accurate wait times to guests.
- Work closely with servers and management to ensure smooth seating transitions and table readiness.
- Address guest inquiries regarding the menu, services, and special promotions.
- Assist in guest complaints or concerns, escalating to management when necessary.
What We're Looking For:
- Previous experience as a Host/Hostess or in customer service is a plus, but a positive attitude and eagerness to learn are key.
- Excellent communication skills and a friendly, approachable personality.
- Ability to work efficiently in a fast-paced environment while maintaining strong organizational skills.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Fluency in English is required, and Dutch language skills are a welcome addition.
What's in it for you?
- Experience Stay at Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast)
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- A monthly budget to spend on benefits platform Alleo
- Possibility to lease a bike
- 50% discount in restaurants & bars at 19 partner hotels in Amsterdam
- Free and unlimited appointments per year with a psychologist via OpenUp
- A monthly contribution to a pension scheme
- A monthly travel allowance
- A monthly clothing allowance (if applicable to your position)
- A yearly shoe allowance
- Possibility to take part in a Dutch language course
- Freshly prepared meals in the canteen
- Discount on supplemental health insurances
Location: Amsterdam