Are you full of energy, wanderlust and customer friendliness? Then Manpower encourages you to spread your wings as a customer service employee at Cygnific for AirFrance-KLM Group. In this role it is very important that you speak English and either Norwegian, Danish or Swedish. Please note that we do not have any English only positions open for this vacancy.
Would you like to learn more about this position? Keep on reading!
Manpower is looking for part-time or full-time customer service employees for Cygnific for AirFrance-KLM Group.
As a customer service employee you will support customers by providing helpful information, answering questions and responding to complaints. Before you start working, you will follow an 8-week (fully paid) training period. This way you can be sure that you can carry out your work properly! When you do start you can expect to perform the following tasks:
- Providing information, support and service to customers
- Answering incoming questions of customers and clients via email, chat, social media and other channels
- Performing support within the applicable operational requirements
- Keeping content and technical knowledge up to date
- Guiding and helping customers navigate through the different information sources
What's in it for you
- Then you can count on a gross salary of up to €15.27 per hour (including a €1.50 language bonus)
- Direct contract with Cygnific
- Possibility of a permanent contract with the employee after the first temporary contract (7 months), with good performance and positive experience from both sides
- Reimbursement of travel expenses according to employer's scheme
- A part-time or full-time job of 32 to 40 hours per week
- 25 vacation days (based on full-time contract)
- End-of-year bonus of 2.2%
- After one year of employment: possibility to fly cheaper with KLM via stand-by arrangement (reduced rate if a place is available)