Do you love making people feel welcome and turning a simple check-in into a memorable moment? We're looking for a Front Office Trainee who brings warmth, attentiveness and a touch of luxury to every guest interaction.
Why you'll love your journey with us
At Anantara, we believe in rewarding your dedication with exceptional benefits:
Internship allowance of €750 gross per month (based on 5 days per week)
Global team member rates at over 550 Minor Hotels
Friends & Family rates to treat your loved ones worldwide
50% discount on F&B at 20 luxury hotels across Amsterdam
A complimentary experience stay to immerse yourself in the Anantara guest journey
Access to tailored learning programs and our online university
Priority access to internal vacancies across Minor Hotels
One free meal per shift
Your role in the journey
As Front Office Trainee, you'll be the face of the hotel - welcoming guests, answering questions, and creating authentic luxury moments. You'll learn the ins and outs of front office operations and gain valuable skills in guest relations, upselling, complaint handling and LQA standards. Your responsibilities include:
Handling check-in and check-out procedures
Performing administrative tasks related to guest stays
Providing guests with information about the hotel and surroundings
Answering questions and resolving issues with care and professionalism
Creating warm, memorable experiences for every guestved.
What you'll bring
Availability for at least 20 weeks, 5 days per week (including weekends)
A flexible, motivated and stress-resistant mindset
A natural interest in people and different cultures
The ability to surprise guests with your personal touch
Strong communication skills and fluency in English; Dutch is a plus
Where your journey begins
In the heart of Amsterdam, overlooking the Royal Palace and National Monument, Anantara Grand Hotel Krasnapolsky Amsterdam blends timeless elegance with modern flair. With 402 stylish rooms, over 2,000 square meters of meeting space, and a serene Spa & Wellness center, our hotel is a destination in itself.
Guests indulge in Michelin-starred dining at The White Room by Jacob Jan Boerma, sip signature cocktails at The Tailor, and enjoy the historic charm of Grand Café Krasnapolsky. The iconic Wintergarden - dating back to 1880 - hosts inspiring events and daily breakfast in a breathtaking setting.
Ready to begin your journey?
Send your CV and motivation letter to Nina Radak (via the apply button).
Not sure which role suits you best, or simply curious to explore more opportunities? Reach out - we'd love to help you find your perfect fit.