Do you have a passion for premium jewellery and an eye for quality? Are you someone who enjoys combining operational coordination with outstanding customer service? Then this full-time opportunity as a Service & Repair Specialist in Hoofddorp could be the perfect fit. You'll join a fast-growing international luxury jewellery company where craftsmanship, precision and customer satisfaction are at the heart of everything they do. In this key position, you'll act as the link between customers, the workshop and the quality team, ensuring every piece receives the care and attention it deserves.
From repair request to flawless finish
As a Service & Repair Specialist, you oversee the entire repair process from start to finish. You register incoming repairs, monitor their progress and ensure every request is handled accurately and on time. Working closely with the workshop, you assess product quality, coordinate repair solutions and perform quality checks before items are returned to customers.
You'll also manage stock transfers, arrange materials for urgent repair orders and act as the primary point of contact for customers and business partners with complex service requests. In addition, you'll contribute to process improvements, support the onboarding of new colleagues and help maintain efficient workflows where quality and service always come first.
Grow your career with an international luxury brand
You'll become part of an internationally recognised jewellery company known for its exclusive collections, exceptional craftsmanship and commitment to quality. From the modern headquarters in Hoofddorp, you'll work alongside a passionate team dedicated to delivering outstanding products and an exceptional customer experience.
The organisation offers plenty of opportunities to develop your expertise in quality management, product assessment and operational excellence. If you're looking for a role where precision, collaboration and continuous improvement are valued, you'll find the perfect environment to grow both personally and professionally.
Wat wij bieden- A fulltime based salary up to €3150;
- A challenging fulltime position with a diverse and versatile package of responsibilities;
- Ample opportunities for both personal development and professional career growth;
- Flexible working hours within an informal and highly collaborative workspace;
- Direct impact on the quality standards of a rapidly growing international luxury brand;
- A total of 20 vacation days plus an extra paid day off to celebrate your birthday;
- Access to exclusive discounts and employee wellbeing benefits via Perkbox;
- Full travel cost reimbursement for your daily commute to the office;
- The opportunity to work within an ambitious and international team in Hoofddorp.
- You possess at least an MBO 4 work and denkniveau;
- You have a passion for jewelry and a sharp eye for detail;
- You have strong analytical skills to identify and resolve product defects;
- You maintain a calm approach under pressure and are a natural team player;
- You possess an eager to learn mindset combined with a positive and proactive work ethic;
- You have excellent communication skills and a strong customer oriented focus.
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Status Open Opleidingsniveaus Middelbare school, MBO, HBO Plaats Hoofddorp Werkuren per week 32 - 40 Dienstverbanden Fulltime (startersfunctie), Fulltime (ervaren) Salarisindicatie Tussen €3.000 en €3.150 Per maand Verantwoordelijk voor In the role of fulltime service & repair specialist in Hoofddorp you guarantee premium quality by accurately assessing incoming goods and directing the entire repair workflow. Gepubliceerd op 17-06-2026€3000 - €3150 per maand