About us:
Welcome to Crowne Plaza Amsterdam - South, a modern business hotel in the lively Zuidas district. With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong - as part of the global IHG Hotels & Resorts family.
Your day to day:
As an Allround Food & Beverage Employee, you'll bring warmth, professionalism, and personality to every guest experience. You'll work across all our F&B outlets - including room service, the Manhattan Lounge Bar, restaurant De Japanner Zuid, our lobby shop, and banqueting - ensuring each guest feels welcome and cared for from the first "hello" to the last "thank you."
Your responsibilities will include:
· Welcoming guests, taking orders, and serving food and beverages with genuine hospitality
· Providing menu explanations and food or wine recommendations to enhance the guest experience
· Preparing and maintaining the setup of your assigned area - tables, buffets, and service stations
· Transmitting orders to the kitchen accurately and efficiently
· Handling payments and billing, including room charge procedures and cash remittance
· Maintaining a clean, organized, and inviting environment in all outlets
· Supporting events and banquets with setup, service, and breakdown tasks
· Coordinating with colleagues and other departments to ensure smooth service
· Following hygiene and safety procedures (HACCP, Fire Life Safety, Green Engage)
· Being attentive to guest needs, always aiming to exceed expectations
Job Requirements:
· Previous experience in hospitality or F&B service is an advantage
· Strong communication skills in English and preferably Dutch; any additional language is a plus
· A true host - guest-oriented, service-minded, and enthusiastic
· Well-groomed appearance and professional attitude
· Ability to multitask and remain calm under pressure
· Eye for detail and passion for quality
· Flexible availability, including mornings, evenings, festive holidays and weekends
At Crowne Plaza Amsterdam - South, we make sure you feel right at home with:
· Employee discount for all 6000+ IHG hotels worldwide
· Friends & family rates to share with your loved ones
· Up to 50% discount in participating hotel bars and restaurants
· Travel allowance based on the distance from home to work
· A paid day off for volunteering
· A paid day off for your birthday or a birthday voucher
· Homemade lunch or dinner during your working hours
· Opportunities for personal development, training, and coaching
· A CultuurWerkt! account for discounts on theatre, cinema, and more
· A ClassPass discount for fitness, wellness, or healthy meals
· Discount on a collective health insurance
· Discount at Doctor Feelgood, our local massage partner
· Access to the hotel's gym facilities (when not in guest use)
· An In-House Experience including breakfast, dinner and drinks at Crowne Plaza Amsterdam - South as part of your onboarding
· A fun, international team that values teamwork, laughter, and growth
· Regular staff events, parties, and departmental outings
· At IHG, we believe in giving you the Room to Belong, Grow, and Make a Difference. Through our myWellbeing program, we support your health, lifestyle, and career development - because we know that when you feel your best, you perform your best.