Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Located next to Dam Square, we are at the epicenter of this energetic and forward-thinking city.
With 238 stylish rooms, destination venues like THE DUCHESS and MR PORTER, and our iconic rooftop W Lounge & WET Deck, we deliver bold, luxury experiences through our signature Whatever/Whenever® service.
At W Hotels, we don't recruit-we cast Talent.
W Amsterdam (Spuistraat 175) is now casting a Junior In Room Dining Manager to join our B&F (Beverage & Food) team.
About the RoleAs a Junior In Room Dining Manager, you are responsible for supporting and leading the daily operations of our In Room Dining service. You ensure that every guest experience is elevated, personal, and unforgettable-bringing the W vibe directly into their rooms.
You are hands-on, proactive, and passionate about delivering luxury service in a fast-paced, high-energy environment.
Main ResponsibilitiesSupport the Banqueting & In Room Dining Manager in daily operations
Lead and coach the IRD team during shifts, ensuring service excellence
Oversee order taking, delivery, and presentation of all In Room Dining experiences
Ensure all Mix Bars (minibars) are perfectly stocked and aligned with brand standards
Monitor quality, timing, and guest satisfaction across all IRD touchpoints
Drive a Whatever/Whenever mindset, turning every request into a "yes" experience
Be fully "in the know" about menus, promotions, hotel offerings, and local insights
Ensure smooth communication with kitchen, bar, and other departments
Maintain cleanliness, organization, and a flawless guest environment
Optimize workflows and ensure efficient mise en place practices
Handle guest feedback and escalate where needed, always aiming to exceed expectations
Support staffing, scheduling, and training of IRD team members
Collaborate across departments-we are ALL IN
Passionate about hospitality and luxury service
A natural leader with strong communication skills
Proactive, solution-oriented, and creative
Comfortable working in a fast-paced, high-energy environment with music and pressure
Guest-focused with a strong eye for detail
A true team player who thrives on collaboration
Minimum 1-2 years of experience in a similar or supervisory F&B role
Experience in luxury hospitality is a plus
Fluency in English
Dutch and additional languages are a plus
Valid work permit for the Netherlands
Join a global community of Talent that lives differently. Bring your personality, your creativity, and your passion: we'll provide the stage.
At W Amsterdam:
We work hard, play hard
We celebrate individuality and style
We create space for growth and development
We deliver experiences that go beyond expectations