Do you have a natural talent for helping others and a curiosity for the stock market? As our newest Fulltime Customer Service Specialist, you will be the go-to expert for our Czech-speaking clients. You won't just be answering phones; you'll be building trust, solving complex puzzles, and ensuring every investor feels supported and valued.
What does your day look like?
- Expert Support: Managing incoming calls and providing clear, professional information about various investment products.
- Proactive Problem Solving: Thinking along with your clients to find the best possible solutions for their specific needs.
- Quality & Satisfaction: Using your enthusiasm and growing financial knowledge to ensure every customer ends their call with a smile.
- Continuous Growth: Mastering our internal guidelines and product suite through dedicated training.
The Team
You will join the Client Services & Order Desk team, the beating heart of our bank. We support private and corporate investors across Europe, focusing on high-level service and absolute satisfaction. You will work alongside brokers and experienced service professionals in a collaborative environment where knowledge-sharing is key.
Wat wij bieden- Competitive Salary: A gross monthly salary of €2,900 .
- Work-Life Balance: Choose between a 32-hour or 40-hour workweek and enjoy 30 vacation days .
- Future-Proofing: A pension scheme with no personal contribution .
- Growth & Development: Extensive online training programs and a clear path for career progression in the financial sector.
- Perks & Culture: A delicious office lunch for a small fee, a friendly international team, and legendary weekly drinks to kick off the weekend.
- Education: Minimum MBO 4 or Bachelor's (HBO) level of thinking and working.
- Languages: Native or near-native fluency in Czech , combined with excellent English (C1 level).
- Mindset: A customer-first attitude with a solution-oriented approach.
- Passion: A genuine interest in finance, trading, and investment markets.
- Soft Skills: You are eager to learn, have a sharp eye for detail, and bring high energy to the team.
#indebuurt #wervingenselectie
Status Open Opleidingsniveaus Middelbare school, MBO, HBO, Universiteit Plaats Amsterdam Werkuren per week 32 - 40 Dienstverbanden Fulltime (startersfunctie), Parttime (overdag), Fulltime (ervaren) Salarisindicatie €2.900 Per maand Verantwoordelijk voor As a Fulltime Czech-speaking Customer Service Specialist, you will be responsible for answering customer questions about investment products. Gepubliceerd op 18-04-2026€2900 per maand