For an international book wholesaler we are seeking a Customer Service Professional with excellent administrative skills and fluent proficiency in both spoken and written French.
Your responsibilities will be:
- Managing customer communication via email and other channels;
- Maintaining detailed administrative records related to customer interactions;
- Collaborating with the Sales Manager to better understand customer needs and expectations;
- Fast problem-solving and a proactive approach to customer questions;
- Processing data from incoming books and magazines.