As a German Rituals ambassador, you are the voice and listening ear for customers seeking a moment of peace and personal attention.
In this role as German customer service you are much more that a regulare customer agent; you are a true ambassador who translates the unique rituals atmosphere to phone, email, and chat in German. You engage in converstations about product safety, advise users about the best option for them, and help solving problems and questions!
You will work at an international customer service excellence center in Amsterdam, where passion for service and team spirit is most important
You will join a vibrant, international environment at an organization specialized in creating the best experiences for all customers. The atmosphere is energetic, social, and has multiple team activities throughout the year!
You are a linguistic talent and have an empathetic nature!
You are a creative spirit with lots of energy and a lot of love for wellness. You are a service-oriented team player with excellent communication skills. You are fluent in both German ánd English.
Practical information:
This job starts 2nd of november, with a 4-day training at the office in Amsterdam. After the training you will need to be flexibel to work between the hours of 08.45 - 21.00 on weekdays and between 10.00 - 18.30 on weekends. This job is for 32 hours a week, and we are looking for a long-term colleague!
Wat wij bieden- An hourly wage of € 16,77;
- 25 vacation days plus irregularity allowances;
- Full reimbursement of public transport costs or a mileage allowance;
- Possibility to work partly from home;
- Continuous training and development opportunities;
- Access to social event, annual parties, and seasonal celebration.
- You hold at least a higher general secondary (HAVO) or vocational (MBO) degree;
- Fluency in both German and English (verbal and written);
- Flexible availability for 32 hours per week;
- Availability during our opening hours (Mon-Fri 08:45-21:00 and weekends 10:00-18:30).
€16,77 per uur