Are you fluent in German and passionate about helping people? Then this part-time opportunity as a Customer Service Agent in Amsterdam could be exactly what you're looking for. You'll join the customer support team of a fast-growing Dutch savings bank that is part of one of Europe's leading mobility and financial services groups. Every day, you'll help customers enjoy a seamless banking experience by providing reliable support and clear guidance.
Make every customer interaction count
As a Customer Service Agent, you'll be the first point of contact for German-speaking customers. Whether they reach out by phone or email, you'll answer questions, explain banking processes and help resolve account-related requests in a professional, friendly and efficient manner. Your goal is to make every customer feel heard, supported and confident in their banking experience.
Alongside customer communication, you'll also be responsible for a range of administrative tasks. You'll accurately process customer information, maintain confidential records and ensure that all operational processes are completed with care and precision. Thanks to your attention to detail and proactive mindset, you'll play an important role in delivering outstanding service every day.
Build your future in an international environment
You'll become part of an innovative organisation that combines the stability of an established international group with the dynamic culture of a modern digital bank. Collaboration, continuous improvement and customer satisfaction are at the heart of everything they do, creating an environment where your ideas and contributions truly matter.
From your very first day, you'll receive comprehensive onboarding and coaching from experienced colleagues, giving you everything you need to succeed. After your training period, you'll work in a hybrid setting, combining time at the modern Amsterdam office with the flexibility of working from home. It's the perfect opportunity to develop your skills, grow within an international organisation and make a real impact for customers across Europe.
What we offer- Hourly wage of 15,25 euros per hour;
- Enjoy flexible work: 50% office, 50% home;
- Reimbursement for public transport travel expenses;
- Opportunity to grow within an exciting company;
- Part-time position in Amsterdam.
- Minimum MBO4 level education;
- Fluent in German, both written and spoken;
- Available part-time;
- Good communication skills.
#indebuurt
Status Open Education Level Middelbare school, MBO, HBO, Universiteit Location Amsterdam-Duivendrecht Working hours per week 20 - 32 Type of Contract Fulltime (startersfunctie), Parttime (overdag) Salary indication €15,25 per uur Responsible for Helping customers with questions regarding their bank via telephone and email. Published at 24-06-2026€15,25 per uur