Are you looking for a job in Maastricht? Do you speak native French and fluent English and enjoy working with customers? Do you like providing service to customers by answering questions and providing information? I might have THE job for you! Become a Helpdesk agent for Lenovo.
What are you going to do
As a Helpdesk agent for Lenovo you will be answering customer questions by phone. For example questions about the purchase and use of IT-related Lenovo products (laptops, tablets and desktops).
Importantly, your main job is providing information, answering questions and help customers solve technical issues. As a Helpdesk agent for Lenovo you do not have to sell (upsell, crossell) anything! Before you get started, you will follow a full time paid training of 2 weeks during office hours (monday till friday 09.00-17.00h) . After that, It is important that you are avaiable during the following opening hours:
Monday - Friday: 09.00h - 18.00h
Weekends: 10.00h - 18.00h
What we offer:
- A challenging job;
- A competitive salary of € 9,51 or € 10,07 (bilingual) + 8% holiday allowance + reservation (independent of age!);
- Travel allowance;
- A job in a big company for a popular brand in an international work environment, in a nice team of colleagues;
- A min - max 7-month contract with quaranteed working hours and long-term possibilities;
- The possibilty to work part time or full time;
- A fulltime paid training on product information and general communication skills;
- Flexible opening hours.
What we ask:
- No minimum education required
- Native French speaker;
- A strong interest in IT;
- Strong communication and problem solving skills, and a customer-minded orientation.
- Living in the area of Maastricht (maximum 50 km);
- Avaiable for the 2 week full time training (monday to friday during office hours);
Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!
Middelbare school, MBO
Uren per week:
Fulltime (startersfunctie), Parttime (overdag)