You will work at a forward-thinking technology company in Amsterdam that focuses on innovative access management solutions. The company develops wireless intercom and access control systems and delivers them to customers throughout the Benelux. Since the company also serves French-speaking customers, knowledge of French is a valuable asset. You will work in an environment where collaboration, involvement, and innovation are central. Together, you contribute to products and services that ensure safety, convenience, and control for administrators, residents, and installers.
In this role, you are the first point of contact for customers who have questions or encounter issues with these systems. You respond to inquiries via various channels, also in French, ensuring customers receive timely and appropriate support. You record and manage all customer interactions in our support system to maintain oversight and track solutions. You assist customers in selecting and correctly installing products so that they function optimally, and can guide French-speaking customers when needed. Additionally, you analyze reported issues, test products to verify functionality, and resolve malfunctions.
You are technically proficient, communicative, and customer-focused. You enjoy analyzing and solving technical challenges and can explain clearly and patiently to both customers and colleagues, including French-speaking clients. Accuracy, proactive action, and the ability to collaborate effectively make you a valuable link within a team that continuously strives for innovation and quality.
Wat wij bieden- A competitive salary of €2,500 to €3,000 per month;
- Travel reimbursement and a solid pension plan for your financial future;
- Opportunities for growth through training and personal development programs;
- A stimulating work environment where your ideas and initiative are appreciated;
- A friendly team where you can also grow personally.
- You have at least an MBO-level education or equivalent work experience;
- You have interest in and some experience with the technical sector;
- Customer satisfaction is always your top priority, and you communicate clearly and effectively, including in French ;
- You can quickly analyze problems and provide practical, effective solutions.
#indebuurt #wervingenselectie
Status Open Opleidingsniveaus Middelbare school, MBO, HBO, Universiteit Plaats Almere Werkuren per week 32 - 40 Dienstverbanden Fulltime (startersfunctie), Fulltime (ervaren) Verantwoordelijk voor As a Technical Support Employee in Amsterdam, you are responsible for assisting customers with technical questions, solving problems, and guiding the correct installation of products, for both Dutch-speaking and French-speaking customers. Gepubliceerd op 08-02-2026In overeenstemming