Are you a natural problem solver, and do you thrive in an environment where speed and independence are key? As an Aftersales Operations Support specialist in Amsterdam North, you will become the indispensable link within our international service team. You will be responsible for managing the entire flow between customer inquiries and logistical execution. In this dynamic team, we work with short lines of communication, giving you the freedom to ensure that the aftersales process for our premium automotive product lines runs flawlessly.
The atmosphere on the floor is energetic and action-oriented. You start your day by monitoring various aftersales channels and immediately determining priorities. You are the one who identifies what is urgent and ensures that nothing gets left behind in the heat of the moment. Whether it is coordinating complex tickets or liaising with the logistics department, you ensure that everything stays in motion.
What will your responsibilities be?
In this role, you will take full ownership of our aftersales channels by actively monitoring all incoming tickets and distinguishing between standard inquiries and high priority issues that require immediate action. You will function as the essential gatekeeper between our service department and the logistics team, ensuring that every request is routed to the correct department and that no task is left behind during our busiest periods. Beyond digital coordination, you will be the first point of contact for international clients over the phone, communicating fluently in English to provide seamless support. By handling the high volume operational tasks and managing the workflow, you play a critical role in maintaining our premium service standards and ensuring a smooth transition of information across the entire supply chain.
Who are you?
You are an analytical and bright individual, a true doer with a technical mindset who quickly understands how complex processes work. You are independent, stress resistant, and find it a challenge to maintain an overview in a busy environment. You are not afraid to work hard to meet deadlines and ensure customer satisfaction. Furthermore, you are a strong communicator who can switch effortlessly between different departments and you speak fluent English. Passion for innovative automotive technology and lifestyle products is a must, while experience or a genuine interest in premium mobility solutions is a significant advantage.
What we offer- An excellent monthly salary between €19 and €28 gross per hour;
- An immediate, challenging full-time position with an international premium brand;
- Competitive secondary benefits tailored to your level of experience;
- The opportunity to work in a modern environment with high-quality facilities;
- A high degree of individual responsibility within a driven and professional team.
- You have between 1.5 and 5 years of experience as an Aftersales Advisor;
- A valid driver's license is a mandatory requirement for this position;
- You hold at least a high school diploma or equivalent;
- Strong communication skills and a highly customer-oriented mindset;
- Available immediately or on short notice.
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Extra information#Indebuurt
Status Open Education Level Middelbare school, MBO, HBO, Universiteit Location Zeist Working hours per week 40 Type of Contract Fulltime (ervaren), Tijdelijke fulltime baan Responsible for Optimizing service processes and advising customers on sustainable mobility solutions. Published at 10-03-2026In overeenstemming