Become a Fulltime Client Service Agent in Amsterdam
As a Fulltime Client Service Agent, you will serve as the central phone contact for travel agencies seeking guidance on flight bookings, baggage guidelines, reservation changes, and other travel inquiries. You thrive on assisting others, stay composed during peak hours, and excel at finding swift solutions. Your articulate and courteous communication ensures every travel partner experiences first-rate support.
Work in an energetic, multicultural environment
Based in Amsterdam-West, you will be part of an international team in a fast-changing atmosphere. To set you up for success, your journey begins with an in-depth training period covering all relevant platforms, guidelines, and tools. Once you complete this onboarding phase, you will have the flexibility to work partly from home.
What you bring to the role
You have a strong service orientation and genuinely like engaging with callers daily. You communicate effortlessly in Spanish, Portuguese, and English, allowing you to flourish in a global workplace. Prior customer support experience is welcome, but your upbeat attitude and drive to grow are what count most.
Wat wij bieden- A gross salary of €15.27 per hour;
- Company laptop;
- Direct contract with the client;
- Option to work partially from home after training;
- Gain valuable experience at a globally recognized company!
- At least an MBO level 4 diploma (or equivalent);
- Experience in customer service or a customer-facing role;
- Excellent command of Spanish, Portuguese, and English;
- Fully available for the first 8 weeks to complete training.
€15,27 per uur