Become a Customer Service Advisor for global travel agencies in Amsterdam
As a Full-time Customer Service Advisor in Amsterdam , you will serve as the primary point of contact for travel agents requiring phone assistance with flight reservations, baggage rules, booking updates, and general travel queries. You excel at helping others, remain calm when handling busy call volumes, and know how to resolve issues quickly. Through clear and professional communication, you make sure every agent receives exceptional service.
Thrive in a fast-paced, international setting
Working from Amsterdam-West, you will join a diverse team where no two days are alike. You will begin with a comprehensive training program to help you master all necessary systems, policies, and tools with confidence. After successfully completing your training, you will also have the option to work partially from home.
What makes you a great fit
You are naturally customer-focused and enjoy interacting with people every day. You speak fluently in both Spanish and English, making you comfortable in a global team environment. While previous customer service experience is an advantage, an enthusiastic mindset and eagerness to learn are what truly matter.
Wat wij bieden- A gross salary of €15.27 per hour;
- Company laptop;
- Direct contract with the client;
- Option to work partially from home after training;
- Gain valuable experience at a globally recognized company!
- At least an MBO level 4 diploma (or equivalent);
- Experience in customer service or a customer-facing role;
- Excellent command of Spanish, Portuguese, and English;
- Fully available for the first 8 weeks to complete training.
€15,27 per uur