Customer support representative vacatures in Groningen

You can work from home 1day a week, but training will be 100% at the office.
As a Customer Support Representative, you will manage customer relationships and deliver optimal technical and commercial solutions. Acting as the primary contact for our client's German-speaking customers, you’ll ensure smooth communication and efficient issue resolution. You will work closely with internal teams to ensure timely order processing and drive customer satisfaction.
Key Responsibilities:

• Address technical, commercial, and logistical inquiries from German-speaking customers.
• Manage calls and emails, ensuring clear and prompt communication.
• Coordinate with internal teams (Order Entry, Logistics, Finance) to ensure timely and accurate deliveries.

RequirementsRequirements:

• Fluent German (C2) – both spoken and written.
• Proficient English skills.
• Experience in a similar position in a B2B setting is a must.
• Strong communication skills with a service-oriented mindset.
• Eager to learn and grow within the role.
• Technical affinity and the ability to grasp complex concepts.
• Ambitious and proactive with a problem-solving attitude.

BenefitsOffer Details:

• Direct contract with our client
• Salary: €2.800 - €3.200 gross monthly
• Travel costs covered
• Pension contribution included
• 25 days holiday per year
• Bonus based on company performance

Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.