BEGIN YOUR JOURNEY WITH US!!!
ODYSSEY HOTEL GROUP HEADQUARTERS - UTRECHT, NETHERLANDS
Welcome to the engine behind Europe's most ambitious hospitality stories. At the Odyssey Hotel Group Netherlands headquarters in Utrecht, we power growth, innovation, and opportunity across all our properties.
Working here means being part of a passionate, collaborative, and high-performing team that is actively shaping the future of the hotel industry. This is where strategy, creativity, and operational excellence come together in an international HQ environment.
ABOUT ODYSSEY
We are The Odyssey Hotel Group, Europe's most ambitious hotel operator and the team behind many well-known global hospitality brands. We partner with Marriott, IHG, and Accor to develop exceptional properties across a wide portfolio - from Holiday Inn Express to Marriott's Autograph Collection.
Powered by more than 700 employees and supported by ActivumSG as our major shareholder, our purpose is to create wonderful stories through a passion for unique, locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to become true masters of the art of hospitality. At Odyssey, our story is your story.
ODYSSEY CULTURE
You'll be joining a fast-moving, ambitious, and successful team that's shaking up the hospitality industry. If you thrive on responsibility, share a passion for excellent service, and enjoy working collaboratively in an international environment, you'll fit right in. We believe in ownership, teamwork, and a positive, can-do mindset.
THE POSITION
We are looking for an enthusiastic and motivated Booking Office Intern to join our Headquarters team in the Netherlands. You enjoy working in a fast-paced environment and collaborating with colleagues from different countries and departments.
As a Booking Office Intern, you will support the smooth operation of our reservation activities across our hotels. You will assist with booking processes, help monitor reservation and pricing strategies, and work closely with other departments to ensure an optimal guest journey. This internship is ideal for someone who is passionate about hospitality, eager to learn, and ready to gain hands-on experience at HQ level.
This position is designed to be flexible and includes an overlap with the Meetings & Events (M&E) department. While the role will support selected M&E-related activities, the main focus will remain on Reservations, as this department currently requires additional support due to limited resources. This setup allows for cross-departmental learning while maintaining a clear priority on reservation operations.
WHAT YOU'LL BRING
Currently enrolled in an MBO/HBO degree in Hospitality, Tourism, Business, or another relevant field of study.
Strong interest in hotels, reservations, and revenue-related topics.
Fluency in English; German language skills are preferred, as the role is based in the Netherlands (NL) and involves regular collaboration with German-speaking hotels and stakeholders.
WHY THIS INTERNSHIP AT ODYSSEY
Joining Odyssey means being empowered to become the best version of yourself. Together, we grow - and your development matters.
Opportunity to work in a dynamic, international HQ environment.
Hands-on learning within an experienced and supportive team.
Strong focus on personal development, learning, and future career opportunities within our brands and headquarters.
Space for your ideas, initiative, and creativity.
Internship allowance of €800 per month.
Employee discounts in more than 8,000 hotels worldwide, for you and your family.
YOUR KEY RESPONSIBILITIES
Record, monitor, and process booking changes (cancellations, modifications, transfers, etc.).
Support the formulation and implementation of reservation strategies to maximize occupancy and revenue.
Assist in monitoring pricing and selling strategies.
Ensure proactive communication with hotels and other departments regarding reservation strategies.
Help analyze business mix and stay up to date with reservation strategies, promotions, and market trends.
Support selected activities within the Meetings & Events (M&E) department in close coordination with the Reservations and HQ teams.
HOW YOU'LL DO IT
By bringing a warm, open, and professional personality when working with colleagues and hotel teams.
By being service-oriented and detail-focused.
By thinking creatively and contributing new ideas.
By enjoying structure and helping bring clarity to complex situations.
By being a proactive team player with a positive attitude.
By communicating clearly and effectively in an international setting.