WOULD YOU LIKE TO BE PART OF A FAST - GROWING ORGANISATION?
JOIN US AS OPERATIONS MANAGER AT HOLIDAY INN EXPRESS ALMERE.
ABOUT HOLIDAY INN EXPRESS
At Holiday Inn Express® hotels we keep it simple and smart. As IHG's biggest hotel brand, we're first choice for the increasing number of travellers who need a simple, engaging place to rest, recharge and get a little work done. We offer everything guests need and provide more where it matters most.
We believe travel should be without hassle and complication. But we also believe travel should have more to offer, such as faster check-in and everything needed for a great stay within arms' reach.
THE POSITION
As Operations Manager at Holiday Inn Express Almere, you are the all-rounder who keeps the hotel running smoothly every single day. From breakfast service to front desk, from housekeeping to maintenance, you are the connector who makes sure every detail adds up to a seamless guest experience.
You'll work closely with the General Manager to lead our operational departments, with a strong Rooms focus. With your hands-on style, sharp eye for detail and financial acumen, you will elevate both our guest satisfaction and business performance.
This is not just a management role, it's about being visible on the floor, empowering your team, and ensuring every guest leaves with a smile.
YOUR KEY RESPONSIBILITIES
Operational Leadership: Oversee day-to-day operations of Front Office, F&B, Kitchen, Housekeeping, and Maintenance.
People Leadership: Inspire, coach, and develop your team to deliver exceptional service and grow within the company.
Guest Excellence: Monitor guest feedback, solve challenges, and continuously improve the guest journey.
Financial Management: Support budget planning, monitor costs, and contribute to revenue growth across departments.
Hands-On Presence: Lead by example-visible, approachable, and always ready to jump in where needed.
Innovation & Improvement: Implement new ideas and processes to streamline operations and improve both guest and employee satisfaction.
Compliance & Brand Standards: Compliance with IHG brand standards, safety protocols, hygiene, and legal regulations. Preparing for and facilitating internal and external audits.
HOW YOU'LL DO IT
Thriving in a dynamic work environment where no day is the same.
Staying calm and structured when things get hectic.
Working independently, while also being the ultimate team player.
Communicating with warmth and confidence, always with guests in mind.
Showing flexibility, energy, and a representative presence.
WHAT YOU'LL BRING
Proven experience as a Rooms Division Manager, or similar Operational role in hospitality.
Financial acumen with a track record of achieving operational and revenue targets.
Hands-on and approachable leadership style.
Forward-thinking mindset with a drive for improvement.
Excellent interpersonal and communication skills.
Eye for detail and high standards of quality.
Ability to thrive in a fast-paced, ambitious environment.
Experience in cluster or multi-property operations is a plus.
WHY JOIN US?
You've the opportunity to work in a dynamic. International, and multicultural work environment.
We value your contributions and offer competitive pay aligned with industry standards and the HORECA CLA.
Great benefits package.
Attractive employee rates in more than 8000 hotels within InterContinental Hotels Group (IHG) Loyalty Program, Marriott and Odyssey Hotel Group.
You can accrue well-deserved breaks with up to 25 days off.
You've access to diverse resources through Empowr for personal well-being support.
We engage regularly in team-building activities.
Your personal development taken seriously. You have the option to grow within our diverse hotel brands and our headquarters. You'll be regularly informed of vacancies and are free to apply internally!
ABOUT ODYSSEY
We are The Odyssey Hotel Group, Europe's most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott's Autograph collection. Powered by over 700 employees and supported by ActivumSG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality.
ODYSSEY CULTURE
You'll be joining a fast-moving, ambitious and successful team that's shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we'll be a good fit. We pride ourselves on with a collaborative mindset.
INTERESTED?
Please apply via this vacancy and our colleagues from the Talent team will contact you as soon as possible.
We look forward to receiving your application!