A few words from Meike, our current Human Resources Intern:
"As HR we do our upmost best to also provide 5 star service to our Team Members. The happiness we see in our Team as we sincerely want to assist them, is amongst others what makes me thrilled to come here every day!"
Welcome to the timeless luxury world of Waldorf Astoria
Around the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience. If you understand the value of personalized attention and know how craft unexpected moments with a rich level of customer service, you may just be the Trainee we are looking for. Once you enter the marvelous world of Waldorf Astoria Hotels & Resorts, you are part of our promise to deliver Guests a single rich experience at every extraordinary place they visit.
Starting date : June to September 2026
As a Human Resources Intern for Waldorf Astoria Amsterdam you will be responsible for ensuring consistent quality of customer service is provided to the guests and team members in accordance with the Waldorf Astoria True Service Standards.
What will I be doing?
Human Resources:
Assist with the providing and administration of internal trainings and update the QA matrix
Assist in the recruitment process, by pre selecting, interviewing candidates and communicating with the relevant HOD
Preparing the paperwork for new employees in a welcome package and provide the introduction
Process employee information in relevant systems with regards to in and outflow
Projects in co-operation with the Human Resources Manager, related to process improvement
Strategically review the team member satisfaction and look at tools on how to improve
Prepare the monthly birthday calendar and hand out birthday cards and gifts
Choose our yearly birthday gift
Organize Team Member events (Christmas, Sinterklaas, Easter)
Play a supporting role in our Care Team
What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Authorization to work in the Netherlands
Good time management and organization skills
Creative and flexible
Fluent in Dutch and English
Hard working
Team player
Strong communication skills
Assertive and proactive
Computer literate
What benefits will I receive?
- The internship is paid 800 euros monthly
- As an employee you will become a member of the GO Hilton program, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 7,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well.
- 50% discount on Food & Beverage
- Discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain
- Cross training
- Yearly departmental team outing
- Hilton University offers more than 2500 e-learnings
We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.