Manpower is looking for customer service agents for Cyntific in Amsterdam.
As a customer service representative, you serve as the attentive liaison for KLM. Your primary responsibility is assisting travelers via phone inquiries regarding damaged, delayed, or lost luggage, spanning from Schiphol Airport to various international hubs. Additionally, you take proactive measures by reaching out to passengers to discuss potential resolutions and maintain accurate records. Your adept problem-solving skills ensure swift resolutions, and you consistently strive to surpass passengers' expectations, going above and beyond whenever feasible.
What's in it for you
- Gross salary of €2,386.48 based on 40 hours per week
- Direct contract with Cygnific
- Possibility of a permanent contract with the employer after the first temporary contract
- Travel expenses according to employer's scheme
- A part-time or full-time job of 32 to 40 hours per week
- 25 vacation days (based on full-time contract)
- After one year of employment: possibility to fly cheaper with KLM via stand-by arrangement (reduced rate if a place is available)
- Friendly international environment with regular social events