RITUALS Customer Service Representative Dutch-German (Nederlands-Duits)


The Rituals goal is to help its consumers find moments of joy in everyday life by turning daily routines into more meaningful rituals. As a Customer Support Employee you will provide personal support to German speaking customers of Rituals home and body products. Your native language is Dutch. You will answer questions regarding products, online orders, delivery status, payments and returns via telephone, e-mail and social media. Your goal is not to sell beauty, but to make the consumer feel good.

Great team
You'll be joining an enthusiastic team, passionate about Rituals products and consumer care. The team consists of people from different walks of life, experiences and perspectives. We can only offer the best services when we have a team as diverse as the customers we serve.

Your work matters
You are the backbone of our company as you help solve problems and provide a great
experience for the customers of Rituals, resulting in happy consumers.

Benefits and perks
Employees are Arvato's most important asset. That's why we take great care of our team. Not only do we offer a competitive salary, we also offer discounted gym memberships, fun events, education opportunities, travel costs reimbursement and more.

Our wish list
* You are passionate about customer service, skin care and beauty and are able to convince us of your affinity with Rituals
* You love solving problems and are naturally empathic and highly communicative
* You are a German (near) native speaker with English skills. Dutch is your native language
* You are a good listener, able to summarize and you ask the right questions
* You are able to deal with several computer systems at the same time
* You are able to attend a fulltime two-week (paid) in-house training

What's in it for you?
Your salary will be €10,- gross per hour. The working hours are between Monday-Sunday 9.00-21.00. We prefer an availability between 30 and 36 hours per week. Are you available less, for example 20-26 or 24-30 hours per week? Then we also have possibilities for you! Travel costs will be reimbursed to a maximum of €7.38 net per day. This is a long term opportunity! So you will receive a Randstad-contract for 8 months (just to begin with!). Of course your work will be in an informal environment with a lot of (international) colleagues!

Excited about working at Arvato? Excellent! Click on the 'Solliciteren' button on this page and we will contact you about your possibilities!

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.


Scholing: MBO

Uren per week: 36

Contract: tijdelijk


Mensen staan centraal bij Randstad. Of je nu op zoek bent náár een baan of op zoek bent naar mensen vóór een baan. Bij Randstad willen we weten wie je bent en wat je drijfveren zijn. Ben je starter of professional en ga je voor eigen ontwikkeling? Of ben je op zoek naar gemotiveerde medewerkers voor de groei van je organisatie?

Wij geloven erin dat alleen wanneer we jou of jouw organisatie kennen, we het beste in je naar boven kunnen halen. Kennis van de drijfveren van mensen, van branches en organisaties en kennis van de arbeidsmarkt. Onze medewerkers staan kandidaten en organisaties bij met kunde en ervaring. Want alleen op deze manier draagt Randstad bij aan een duurzame toekomst voor iedereen.

Isabelle, Nienke & Stephanie
Telefoon 043-3118240

Isabelle, Nienke & Stephanie

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