As a full-time customer service agent in Valencia, you'll support customers across Europe by answering questions, solving issues, and ensuring every interaction ends with a positive experience. You'll use your communication skills to guide customers through their requests, whether by phone, email, or chat, always with a friendly, professional mindset.
YoungCapital works with a dedicated cross-border recruitment agency that collaborates with a wide range of companies abroad. After your application, they'll reach out to you directly.
About the role
In this full-time role in Valencia, you are the first point of contact for customers and ensure they receive clear, helpful, and timely support. You'll handle incoming questions through phone, chat, and email, guiding customers with patience and professionalism. You will follow internal processes, document conversations accurately, and work with various digital tools and CRM systems to keep information up to date. To help you grow, you'll receive paid onboarding and continuous coaching, allowing you to sharpen your customer service skills and gain valuable international experience in a supportive environment.
This full-time position is ideal for anyone wanting to grow internationally, improve communication skills, and work in a supportive team environment abroad.
Discover Valencia
Valencia offers the perfect mix of work, culture, and Mediterranean lifestyle. From long sandy beaches and modern city districts to colourful markets and cosy coffee spots: the city has something for everyone.
Spend your evenings strolling through the historic streets, meeting new people from around the world, or enjoying Spanish food on a sunny terrace. Whether you're exploring futuristic architecture at the City of Arts and Sciences or relaxing in the Turia Gardens, Valencia gives you an international experience in a warm, welcoming setting.
- Competitive salary between €1900 - €2000 per month
- Flexible full-time shifts: 32-40 h/week
- Paid training and continuous coaching
- Relocation assistance offered.
- Chance to work with a global team.
- Grow your skills in customer care.
- Fluent in Dutch and comfortable communicating in English
- Available part-time for at least 6 months
- EU passport holder, minimum 18 years old
- Completed high school or equivalent
Ready to start your full-time customer service career abroad? Apply now as a customer service agent in Valencia via YoungCapital and begin your international journey!
€1900 - €2000 per maand