As a Dutch customer service agent in Barcelona, you'll be there for ANWB customers whose car suddenly breaks down under the Spanish sun. They call you, you come up with the solution. From calling a tow truck to arranging replacement transport or a hotel stay.
When someone calls for your help, you will first calm the customer. You ask questions carefully, try to get an idea of the situation and, in the meantime, check their details in the ANWB system. What kind of insurance package does the customer have, and what can you do within those options? You then contact local companies and garages in Spanish. To make sure the traveller can get back on the road as soon as possible.
When you move to spain, the ANWB helps you find accommodation and pays you an extra €150 each month for rent. All travel expenses to and from the Barcelona office are also covered.
Training
From the moment you start in Barcelona, you will receive 2 weeks of paid training at the office.
Working days and hours
You will start on 3 June 2024 with training at the Barcelona office. You will work as a customer service representative in Barcelona between 30 and 40 hours per week. From Monday to Sunday. Your hours will be scheduled on a weekly basis. Your contract will end on 1 September 2024.
What we offer:- A fun temporary job as a Dutch customer service agent in Barcelona at ANWB, a great addition to your CV;
- A gross salary of €1940 per month;
- You will receive assistance in finding accommodation in Barcelona;
- Pleasant working atmosphere and friendly colleagues;
- Living and working in Spain;
- The chance to help stranded holidaymakers and practice and apply your language skills.
- Minimum mbo level or equivalent ability
- You speak Dutch and English fluently, and B1 level Spanish;
- You are stress-resistant and eager to find a suitable solution;
- You are available between 30-40 hours per week;
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information#workabroad zomerbaan buitenland vakantiewerk buitenland vakantiebaan buitenland tussenjaar buitenland seizoenswerk buitenland #barca #sinaassappelstad
Status Open Education Level Middelbare school Location Buitenland: Europa Working hours per week 30 - 40 Type of Contract Fulltime (startersfunctie), Parttime (overdag), Avondwerk, Weekendwerk, Vakantiewerk, Tijdelijke fulltime baan Salary indication €1.940 Per maand Responsible for Helping stranded travellers in Spain Published at 26-03-2024€1940 per maand