Operational Risk Manager


As Operational Manager within TS you work in the first line of defence. You will be responsible for implementing the NFR policies and advice on solutions to solve operational and compliance risks. Further you will be responsible for the definition of controls and test plans to mitigate identified risks. You will report on progress made in mitigating operational and compliance risks and participate in projects.

Next, you will become responsible for the maintenance of the TS Product Control Frameworks (PCF) for products such as Outgoing Credit Transfers, Incoming Credit Transfers (Payments) and Trade Finance Services. The purpose of these frameworks is to deal with operational risks related to the processing of TS products more consistently across ING. To this end you will have an oversight role on all TS processing countries/entities around the world. This means frequently international contacts.

You will become responsible for regular updates of the frameworks based on input of both internal and external sources and provide advice about optimizing the control environment on TS products. Further, you will be responsible for advising the management team of TS about mitigating the non-financial risks related to the applications they own.

If you have a hands on mentality and looking for an international working environment that requires knowledge of TS product processes front to end as well as knowledge of auditing, compliance- and/or operational risks, then this is just the right position for you.


  • Master degree preferably Economics, Business Economics, Law or Auditing

  • Excellent English writing and communication skills

  • You are precise but practical and able to formulate analyses into clear recommendations

  • You have knowledge of transaction services related product processes, auditing, compliance and/or operational risk management and approximately 4-8 years relevant working experience (as a consultant) in the banking sector

  • You recognize yourself in the following profile: pro-active mind-set, analytical skills to come to the heart of the matter, service oriented, good understanding of organizational sensitivity

  • You are committed to get the job done. You can be convincing in a friendly way, have good communication skills, and are used to work in a team of professionals

Scholing: WO/

Over de werkgever

ING is a global financial institution of Dutch origin, currently offering banking, investment, life insurance (NN Group) and retirement services. They draw on their experience and expertise, their commitment to excellent service and their global scale to meet the needs of a broad customer base, comprising individuals, families, small businesses, large corporations, institutions and governments.

Their strengths include relatively high customer satisfaction levels, solid financial position, multi-channel distribution strategy and international network. Moreover, ING is a sustainability leader in its sector.

Uren per week: 40


  • Working in a highly motivated team of professionals

  • Excellent remuneration, job grade dependent on years of relevant work experience 11-12

  • A 36-hour working week



Vincent Lee
+31 (0)6 527 817 95
YER Nederland
Hogehilweg 16
1101CD, Amsterdam Zuidoost

YER Nederland