What You’ll Do:
- Process service and RMA (Return Material Authorization) requests accurately in the CRM system
- Create pickup labels for customer shipments
- Send confirmations and customer communications via email
- Process shipping confirmations
- Send calibration certificates to customers
- Support preparation and dispatch of loan units
- Follow defined procedures, work instructions, and communication guidelines
- Provide flexible support to the team during high workload periods
- Fluency in speaking and writing in English
- Minimum 1 year of direct customer service experience required
- Experience with the MS Office package.
- Strong team player.
- Excellent communication and customer handling skills.
- Proactive problem-solving attitude.
- 40 hours per week availability
- You are located near Eindhoven
- This is a temporary role with an immediate start required
- A Multicultural and Inclusive Environment: Work in a supportive, diverse workplace that values inclusion and collaboration.
- Flexible Hybrid Work Arrangements: 2 day working from home policy
- Flexible Office Hours: Choose a start time between 7:30 and 9:00 AM, with your workday ending between 4:00 and 6:30 PM.
- Opportunities for Growth: Access career development paths within a global organization committed to employee advancement.
- Outside the monthly salary our client also provides an additional 13th month and 8% holiday allowance
Salarisomschrijving
€2700.00 - €2700.00 monthly