Logistics & RMA Administrator (32h)

As a Logistics & RMA Administrator, you will support the Logistics and RMA department with a variety of administrative and operational activities. You will be involved in the day-to-day processing and monitoring of inbound and outbound orders, stock movements, shipping documentation, and RMA requests.Your responsibilities include:

• Monitoring and processing inbound and outbound orders, including pick orders and bookings;
• Creating shipping documentation, including invoices and packing lists;
• Monitoring the order flow and invoicing orders;
• Processing stock movements in the system, including moving stock to assembly and back;
• Providing the necessary documentation for audits;
• Managing stock counts;
• Supporting the resolution of transport-related issues;
• Providing support to the Sales, IT, and Finance departments;
• Acting as a back-up for the Purchase and RMA departments;
• Creating Purchase Orders in the system when supporting the Purchase department;
• Acting as a substitute during the RMA Specialist's absence;
• Handling RMA requests via telephone, email, and online tools;
• Evaluating return requests in consultation with the Technical, Sales, and Product teams;
• Monitoring status updates and warranty assessments;
• Managing the RMA administration;
• Ensuring compliance with service and quality standards.

RequirementsFor this position, we are looking for someone who:

• Is able to work independently and has strong administrative skills;
• Is a clear communicator who can effectively collaborate with different departments;
• Is cognitively strong and feels comfortable working in an informal and close-knit team environment;
• Has experience working with systems, such as Oracle;
• Has at least basic knowledge of transport and customs;
• Knowledge of shipment regulations is considered a plus, but a willingness and ability to learn this quickly is also sufficient;
• Has an excellent command of English, both spoken and written. French and Dutch language skills are considered a strong plus;
• 32 hours per week availability spread over Monday-Friday.
• Lives within a realistic commuting distance of 's-Hertogenbosch (Den Bosch).

Please note: Sponsorship is not available for this position.
Benefits

• Salary: €17.80 gross per hour. This amounts to approximately €2,468.22 gross per month based on a 32-hour workweek. Please note that the salary range shown below is based on a 40-hour workweek.
•  Pension: Good scheme, 50% employee contribution and 50% employer contribution.
•  Year-end bonus: 2.38% of the annual salary, paid in January.
•  Holiday days: 25 days per year (20 statutory and 5 extra-statutory days) on a full-time basis.
•  ATV days (reduction of working hours): 12 ATV days per year on a full-time basis. These must be taken in consultation with the manager and preferably not as regular holiday days.
•  Travel allowance: €0.25 per kilometer for commuting and business travel by car. Reimbursement for public transport is negotiable.
•  Working from home: A maximum of 2 work-from-home days per week is possible based on 40 hours per week
• Contract: direct contract with the company

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