Customer Support | Spanish C2

Responsibilities:

• Respond to customer inquiries via email, chat, and phone
• Provide administrative support to the customer service team, including data entry and document processing
• Manage customer information in our CRM system
• Collaborate with other teams within the company to resolve customer issues
• Identify areas for process improvement and suggest solutions to management
• Support process improvement projects (bring in your ideas!!)

RequirementsQualifications:

• Proven experience in Customer Service (CS), Customer Experience (CX), or Insurance industry.
• Native-level fluency in Spanish is mandatory.
• Ability to work a minimum of 32 hours per week, with a standard of 40 hours.
• Must be located within 1 hour travel distance from the Leusden.
• Comfortable working in a hybrid setup (50% remote / 50% in-office).

BenefitsSo are you the team player that we are looking for then you will get this in return:

• An informal atmosphere with great colleagues and management with an eye for you as a person
• The opportunity to get the best out of yourself
• Lots of room for initiative, independence, and responsibility
• A good salary
• A beautiful office in Leusden (freshly renovated)
• 50% working from home
• 30 EUR per month for working from home
• travel allowance
• pension
• screens, laptops, and other equipment provided by the company

Interested? Apply now!Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.