Field Service Engineer (US) - Vekoma Rides Engineering B.V.

Over deze vacature

As a Field Service Engineer, you provide technical support to the maintenance departments of customers/owners of attractions. Main workplace will be the US with the mainoffice in Florida.

De functie

You will accept requests and orders regarding technical support for the maintenance departments.You analyze requests for technical support, usually at the customer’s location, diagnose the technical problem, propose solutions, and act as a troubleshooter.You develop proposals for product modifications and/or upgrades, in consultation with the Sustaining Development Engineer if necessary, that contribute to the structural resolution of frequent technical failures, disruptions, and/or defects in the proper functioning of the attractions.You advise and instruct the maintenance departments on-site regarding possible solutions and maintenance routines for the identified problems and, if necessary, perform inspections related to their proper application and execution.Upon request, you provide training or instructions to maintenance personnel servicing the customers/owners of attractions, thereby optimizing their actual knowledge of the technical aspects and specifications of the attractions.You prepare for regular service visits to customers, identify customer experiences with the supplied attractions, their operation, and technical maintenance (maintenance-friendliness), and provide feedback to our organization, initiating changes and/or improvements if necessary.

Over het bedrijf

Working at our client means working at one of the most beautiful companies in Limburg. With their unique product and solid growth, they will continue to make strides in the coming years, creating a wealth of opportunities for those ready to seize them. Do you see yourself working in a neat, new production environment and do you know how to get to work? Apply immediately and together we will see which growth path we can set up for you!

Aanbod

We can offer you a position in an innovative and international environment with a passion for engineering and technology. Our employees have every reason to be proud of what they develop and build. We help employees achieve their goals, even after embarking on a new challenge. Vekoma pays genuine attention to you as an employee and as a person; this means providing support, coaching and great colleagues. You are rewarded for the effort you put in. You can count on an excellent salary package commensurate to your knowledge and experience.

Jouw profiel

You have knowledge at the Associate’s degree level (Mechanical Engineering), supplemented with specific expertise in control technology (hydraulics, pneumatics, electrical, and PLC technology).Your communication skills are well developed.You have a good command of both English and Dutch, both spoken and written.You are tactful, friendly, and results-oriented.You are willing to travel.