This is a temporary position for three months, starting as soon as possible. It is not yet clear whether the assignment can be extended, so an extension cannot be guaranteed.
As a Customer Service Representative for Europe, you will support customers and help ensure orders are processed and followed up effectively. This is a varied role for someone who enjoys working in an international environment and taking responsibility for their daily workload. Working within a small team, you will handle a broad range of customer service tasks and maintain contact with an established network of distributors rather than end-users. You will work independently while collaborating with colleagues to respond to different requests throughout the day.
Your responsibilities include:
- Communicating with the head office in the United States
- Entering customer orders
- Following up on orders and keeping customers informed about shipment dates
- Handling incoming calls and customer enquiries
- Issuing credits and debits
- Preparing export documentation for shipments outside the EU
You also bring:
- Fluent English
- Additional language skills are a plus
- The ability to work independently and collaboratively
- A flexible approach to handling a variety of customer service tasks
- Availability for a temporary, three-month assignment, working 40 hours per week
- Availability to start as soon as possible
- Residence in the Netherlands, within reasonable commuting distance of Breda, and a valid work permit