Work at a scale-up in Groningen as a part-time customer care manager

Join an enthusiastic team in Groningen as a part-time Customer Care Manager and drive impact together with innovative software. What are you going to do:

Are you looking for a job with growth opportunities and want to work with innovative tech? As a part-time Customer Care Manager in Groningen, you will help clients get the most out of our advanced software. With your strong communication skills and sharp insights, you ensure excellent results and high customer satisfaction. You advise business owners on data or AI applications, making a direct impact on their company's growth. At this fast-growing scale-up in Groningen, your professional development as a part-time Customer Care Manager takes center stage. You will start in a challenging role where your performance is directly rewarded.

What will your responsibilities be as a part-time Customer Care Manager in Groningen?

• Successfully onboarding and training new clients on the software;
• Proactively advising accounts on data, AI, and product optimization;
• Identifying and capitalizing on commercial opportunities for cross- and upselling;
• Resolving complex client inquiries and maintaining high customer satisfaction.

Who are you? You are a results-oriented go-getter with a strong commercial drive. You gain energy from achieving goals and building strong business relationships. With your persuasive communication skills and enthusiasm, you know how to engage clients and guide them through innovative software solutions. You always think in terms of opportunities, work target-oriented, and are not afraid to take initiative.

What we offer

• A gross monthly salary between €3.000 and €4.000, tailored to your experience;
• Plenty of attractive growth opportunities within a fast-growing tech company;
• Full freedom for your input, commercial ideas, and initiatives;
• A professional working environment in Groningen;
• A close-knit team with plenty of room for social fun and team outings.

What we ask

• At least a Higher Professional Education (HBO) working and thinking level;
• Available for 32-40 hours per week;
• Relevant work experience in customer contact or account management;
• Excellent knowledge of Excel and strong analytical skills;
• Fluent in both English and German.

Apply Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op! Extra information Status Open Education Level MBO, HBO, Universiteit Location Groningen Working hours per week 32 - 40 Type of Contract Fulltime (startersfunctie), Parttime (overdag), Fulltime (ervaren) Salary indication Tussen €3.000 en €4.000 Per maand Responsible for Maximizing customer satisfaction, successfully onboarding new clients, and driving commercial growth by providing strategic software advice. Published at 05-10-2026