Platform Operations Specialist | Temporary

Our client is looking for a Platform Operations Specialist to join its Digital Commerce team. This role is responsible for the end-to-end operational execution and readiness of digital product launches and seasonal assortments across the EMEA region.
The successful candidate will play a key role in ensuring a seamless consumer journey across digital platforms by coordinating product readiness, digital assets, inventory, launch activities, and cross-functional stakeholders. The position combines digital commerce operations, project coordination, process improvement, and data-driven decision-making.
Key Responsibilities:

• Lead the end-to-end operational execution of product launches across the assigned sport/category and EMEA markets.
• Own seasonal assortment readiness, including third-party product portfolios, by leveraging business and operational insights.
• Ensure accurate product activation, deactivation, grouping, attribution, and overall digital assortment readiness.
• Coordinate the timely delivery of digital assets and inventory in partnership with Planning, Merchandising, Brand, Marketing, Supply Chain, and other relevant teams.
• Support the development and execution of digital marketing and content plans, including email, online advertising, and other digital communication initiatives.
• Assist digital producers, marketing leaders, and other stakeholders throughout the creative process, from concept development through launch.
• Coordinate with external creative agencies and internal teams throughout the development and delivery of digital projects.
• Identify potential operational risks and proactively develop mitigation plans in collaboration with regional and global stakeholders.
• Own and execute exclusive product launch experiences and digital activation initiatives designed to increase consumer engagement and demand.
• Participate in key trade meetings, seasonal planning sessions, and business milestones as the primary Platform Operations point of contact.
• Provide operational insights and ensure successful execution of strategic business priorities.
• Support the collection, organization, and analysis of qualitative and quantitative performance metrics.
• Use data, digital tools, and operational insights to support decision-making and identify opportunities for improvement.
• Continuously review and refine workflows, processes, and ways of working to improve efficiency, accountability, and operational excellence.
• Collaborate closely with Digital Experience, Merchandising, Marketing, Planning, Technology, Pricing, Supply Chain, and other cross-functional teams.
• Maintain effective relationships with regional and global stakeholders to ensure alignment and consistent execution across markets.
• Support business operations during peak periods, including weekends and holidays when required.

Requirements

• Minimum 3 years direct experience in a relevant operational, ecommerce or digital commerce environment.
• Experience coordinating complex projects involving multiple stakeholders and deadlines.
• Experience working with cross-functional teams in an international or multicultural environment.
• Strong understanding of digital commerce, retail, product launches, digital content, and/or marketing operations.
• Bachelor’s degree or equivalent professional experience.
• Strong organizational and project management skills, with excellent attention to detail.
• Ability to manage multiple priorities simultaneously and consistently deliver high-quality work within deadlines.
• Strong problem-solving skills and the ability to identify operational risks and develop practical solutions.
• Experience with ecommerce platforms, workflow management tools, or systems such as Airtable is considered an advantage.
• Strong analytical mindset with the ability to use data and operational insights to support business decisions.
• Positive and energetic attitude with a genuine interest in ecommerce, digital retail, sport, fashion, and consumer experiences.
• Strong stakeholder management and collaboration skills, including the ability to work effectively with regional and global teams.
• Flexibility to support business needs outside standard working hours, including weekends and holidays when required.
• Currently residing in Hilversum or the surrounding area.

BenefitsContract via Undutchables and competitive secondary benefits.Est. Start Date: 30/11/2026Est. End Date: 16/05/2027Visa sponsorship will not be provided for this position.Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.