About the job
In this role, you ensure that customers worldwide are helped quickly and accurately with their spare parts orders. You are the key link between the customer and the organization, making sure everything related to orders and quotations runs smoothly.
What makes this position particularly enjoyable is the variety of responsibilities: you are not only handling administrative tasks but also actively thinking along with customers and advising them proactively. For example, you help them make optimal use of the customer portal and ensure they are always satisfied with the ordering process and delivery.
In addition, you will have the opportunity to improve processes. Do you see ways to work more efficiently or increase customer satisfaction? Your input is highly valued. You will be part of a dedicated Customer Service & Care team where collaboration and quality are key.
About the companyOur client is an internationally operating organization specializing in the development and construction of high-quality coating technologies and systems. With customers all over the world, they deliver innovative solutions combined with excellent service
What we require- You have administrative experience and a technical background (education or practical), preferably with at least 3 years of relevant work experience at MBO level;
- You work accurately and have strong analytical skills;
- Preferably, you can read technical drawings;
- You are skilled with computer systems and have experience with ERP software (such as Exact) and MS Office (Word, Excel);
- You have a good command of English, and speak Dutch at a sufficient level and are willing to continue learning the language.
- A direct contract with the client;
- Day shift position, 32 hours per week (full-time negotiable);
- A salary of up to €3950 gross per month based on full-time, depending on experience;
- 25 vacation days and 12 ADV days (based on full-time);
- Plenty of room for personal development and initiative;
- Working with enthusiastic and dedicated colleagues who strive for quality and innovation.
Are you interested in this position? Please contact us via phone at +31 77 820 03 33 or email us at venlo@invitejobs.nl.
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