Your role:
As a Dutch and German-speaking customer & finance support specialist (m/f/d), you'll be the first point of contact for customers with questions about billing, payments, refunds, or account details.
You'll respond via phone and email, handle sensitive data responsibly, and collaborate with teams like IT, sales, and technical support to resolve cases and improve processes. This role offers a competitive hourly salary of €18,99.
About the company:
Join one of the world's leading innovators that's transforming the future of electric mobility. With access to over 600,000 charge points in 30+ countries, they're making EV charging smarter, easier, and greener.
You'll work from a modern, collaborative office just 15 minutes from Amsterdam central station, surrounded by a purpose-driven team committed to sustainability and customer excellence.
Key facts:
This position is available part-time (from 20 hours/week) or full-time (up to 40 hours/week), depending on your availability.
Whether you're experienced or looking to grow, this is a great opportunity to develop your skills as a Dutch and German-speaking customer & finance support specialist (m/f/d) in a fast-moving international environment.
What we offer:- €3,298.61 monthly salary (full-time, excl. Holiday pay)
- Hybrid working: 2 days per week in the Amsterdam office
- €50 WFH budget + €50 monthly lunch allowance
- Free daily lunch at the office & monthly team events
- Fluent in Dutch and German (B2 minimum), strong English skills
- Experience in customer service, ideally with finance/invoicing exposure
- Proactive mindset with strong communication & empathy
Are you the perfect candidate? Click the button 'Apply Now! and we'll contact you as soon as possible!Ready to support one of the top innovators in the e-mobility sector? Apply now and help make green mobility accessible for all.
Extra informationStart date: July 2025 and a 6 months contract, likely extension
Status Open Education Level Middelbare school, MBO, HBO, Universiteit Location Amsterdam Working hours per week 24 - 40 Type of Contract Fulltime (startersfunctie), Parttime (overdag), Fulltime (ervaren) Salary indication €18,99 per uur Responsible for Helping customers resolve financial issues Published at 16-06-2025€18,99 per uur