Are you detail-oriented, customer-focused, and looking for a new challenge? Then the position of Refund Operator is perfect for you! As a Refund Operator, you will be responsible for processing refunds and reimbursements. You will review and handle customer requests for refunds and resolve any issues and escalations. Additionally, you will maintain accurate financial records and documentation and collaborate with other departments to streamline the refund process.
Who are we looking for?
We are looking for someone with a minimum of MBO level 4 or an equivalent level of education. You have experience in processing refunds and reimbursements and are familiar with evaluating customer requests in this regard. Accuracy is essential in this role, as are good communication skills. You enjoy working with others and are capable of solving problems and managing escalations.
What do we offer?
In addition to a challenging role as a Refund Operator, we offer an attractive salary of €13 - €14 per hour. The number of hours per week is flexible and can vary between 16 and 40 hours. You will have the opportunity to further develop your skills and expand your financial knowledge. Moreover, we provide a pleasant working environment where collaboration and personal growth are central.
Apply now! Are you ready for a new challenge as a Refund Operator? Apply now! We look forward to your application and hope to welcome you to our team soon.
What we offer:- A gross hourly wage of €13 to €14 (based on experience);
- A rewarding job as a Refund Operator at Schiphol;
- You can start immediately as a full-time Refund Operator at Schiphol;
- Travel expense reimbursement;
- You'll be joining a friendly team.
- Minimum mbo level 4 or equivalent ability
- Minimaal mbo4 werk- en denkniveau;
- You have been living in the Netherlands for over 8 years;
- You are strong in communication and resilient to stress;
- You can provide a Certificate of Good Conduct (VOG).
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information#indebuurt
Status Open Education Level Middelbare school Location Schiphol Working hours per week 16 - 40 Type of Contract Fulltime (startersfunctie), Avondwerk, Weekendwerk, Vakantiewerk Salary indication Tussen €13,00 en €14,00 per uur Responsible for As a Refund Operator, you are primarily responsible for processing refunds to customers. Published at 22-05-2024€13,00 - €14,00 per uur