For a global company located in Sittard, we are looking for a Technical Support Analyst. This company is a world leader in technical solutions and narrowcasting! Their job is to optimize solutions for digital communication and marketing. Not only software solutions but also the hardware installation, will be guided during the whole process from beginning till assembling the screens. Interested?
Keep on reading!
- Directly a contract
- Sittard, The Netherlands
- Breakfast every Monday
- Good salary with a welcome package
- Technical Support
- Fun work environment
You will start asap with your new job as Technical Support Analyst. You have experience in Technical Support and are IT educated or highly interested in IT. You don't mind working in shifts.
- IT Education (MBO/ Secondary) pre;
- Good in English (written and spoken, French and German are preferred not required);
- Knowledge of CRM and Helpdesk Pro is an advantage;
- Good communicative skills;
- Hands-on mentality;
- You don't mind working in shifts.
You will be the first line support for the client. You will analyze customer queries and you will provide the best advise regarding technical questions. You will assist with solving various issues such as outage, configuration and installation of the software.
- Technical Support by e-mail and telephone;
- Answer questions;
- Recognize problems and offering solutions;
- Monitoring deadlines;
- Maintaining the customer database.
You will be working at the European headquarter. Your department and team will consist of international colleagues.
- International organization;
- Nice working atmosphere (pin ball machine and games available)
- Career opportunities.
Do you think that you are the next Technical Support Analyst for this innovative company? Apply directly with a motivation letter! Do you have any questions and are they not answered in this vacancy? Do not hesitate to contact us on 043 329 17 10 or send an e-mail to firstname.lastname@example.org and we will tell you all about it!Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.