Employment agency Manpower is looking for Customer Service Specialists for CEVA Eindhoven.
As a Customer Service Specialist, you are responsible for coordinating and monitoring logistics activities within the operation. You ensure shipments are processed correctly and delivered on time while maintaining close contact with customers and internal departments.
Your tasks include:
- Monitoring shipments and ensuring orders leave on time
- Tracking KPIs and communicating with internal stakeholders about critical shipments
- Monitoring dangerous goods (DG) shipments and checking required documentation
- Escalating and following up on issues within the DG process
- Acting as the first point of contact for customers
- Creating reports and analysing operational data using Excel
- Assigning and monitoring loads within TMS, WMS, and SAP systems
- Arranging transportation and carrier changes when needed
- Supporting customs processes and shipment documentation
- Training colleagues and assisting with projects and testing activities
What's in it for you
- Gross salary of €3,000.- per month
- Full-time job of 40 hours per week
- Travel allowance according to CEVA regulations
- Temporary contract through Manpower (Chance of a direct contract with CEVA Logistics after a successful period through Manpower)
- Pension accrual through Manpower
- Free access to more than 200 online training courses via Manpower Academy
- Growth opportunities within an international logistics organisation
- Working in a professional supply chain environment with international contacts