Start your career as a Customer Support Agent in Porto

Develop your skills as a Customer Support Agent in Porto. Receive full training and grow within an international company. What are you going to do:

Do you want to give your CV a huge boost?

Start as a Customer Support Agent in the second city of Portugal. You begin with an intensive training program where we teach you everything about communication and problem-solving. This is the perfect chance to gain international work experience at a major player while enjoying Portuguese culture. You learn to work with modern systems and improve your language skills daily.

What will be your tasks?

• Handling professional customer contact in Italian.
• Analyzing and solving complex problems for the customer.
• Using advanced CRM systems.
• Applying your English language skills daily on the work floor.
• Participating in workshops for your personal development.
• Achieving targets in the area of customer satisfaction.

You are eager to learn and want to get the most out of yourself.

You speak fluent Italian and master the English language at a good level. You have completed an education at a high school level and you are at least eighteen years old. You are a go-getter who works accurately and you look forward to living and working in Porto for a longer period.

What we offer

• A flying start to your career with paid training;
• A total gross income of € 1,583.33 per month;
• Opportunity for an extra performance bonus of € 120.- per month;
• Growth opportunities within an international organization;
• A health insurance package;
• Two extra monthly salaries per year (14 months total);
• A nice workplace in the heart of Porto.

What we ask

• You are fluent in Italian (spoken and written);
• You have good English skills (B2 level);
• You are available for at least twelve months;
• At least a high school diploma;
• You are at least eighteen years old and have an EU passport;
• Availability for 40 hours per week in a rotating schedule.

Apply

Are you the perfect candidate for this vacancy and do you meet the requirements? Then click the 'Apply directly!' button and we will contact you as soon as possible!

Extra information

#indebuurt #workabroad #YCIportugal

Status Open Education Level Middelbare school, MBO, HBO, Universiteit Location Amsterdam Working hours per week 40 Type of Contract Fulltime (startersfunctie), Parttime (overdag), Avondwerk, Weekendwerk, Fulltime (ervaren), Tijdelijke fulltime baan, Thuiswerk Salary indication €1.583 Per maand Responsible for You build your professional skills by solving complex customer queries in Italian and English. Published at 29-04-2026