Sales Operations Associate | Pharmaceutical Industry

We are looking for a Sales Operations Associate to join the Global Distribution Hub EMEA of our client in the pharmaceutical sector. The core of this role is order management. You will be responsible for the entire process, from receiving orders from internal teams across the EMEA region to preparing documentation and booking transport.
Key Responsibilities

• Manage end-to-end order processing (Order-to-Invoice), including import/export and shipment coordination.
• Prepare documentation and book/monitor transport in SAP.
• Handle delivery issues, returns and ensure timely resolution of logistics problems.
• Coordinate with internal teams (planning, warehouse, quality) and external partners (distributors, etc).
• Maintain strong stakeholder relationships and ensure high customer service standards.
• Support continuous improvement initiatives and contribute to KPI tracking.

Requirements

• Bachelor's or Master's degree.
• Supply Chain or Order Management experience is a MUST.
• Strong communication, problem-solving and prioritizing skills.
• Ability to work in a fast-paced, international environment and handle pressure.
• Fluent in English (written and spoken).

Please note: due to the short timeline of this recruitment process, we will only consider candidates who are currently residing in the Netherlands and already hold a valid work permit. Benefits

• Fulltime.
• Hybrid working: 2 days per week on-site in the Breda.
• Competitive salary and benefits package.
• Travel allowance based on commuting distance.
• Opportunity to work in an international and inclusive environment.
• The position is contracted through Undutchables.

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