Ready to turn inquiries into experiences and connections into revenue?
Come join our team at Moxy and Residence Inn Houthavens Amsterdam, part of Marriott Hotels & Resorts, as a Sales & Reservations Intern, where no two days are the same!
Welcome to the dual-branded Moxy and Residence Inn-two vibrant brands under one roof in the creative and ever-evolving Houthavens district. Moxy brings playful vibes and bold experiences; Residence Inn caters to long-stay guests with thoughtful comfort. Together, we create a dynamic hospitality hub that's anything but ordinary.
As a Sales & Reservations Intern, you will become part of our small but mighty commercial team. You will support the reservations process, assist the Sales Manager with daily tasks, and help ensure our guests, clients, and partners enjoy seamless experience; from their first email or call all the way to check-out.
What you will do during this internship:
Sales
- Assist the Sales Manager with day-to-day sales tasks
- Join sales conversations and activities in the hotel, as well as client visits and company meetings
- Participate in fairs, trade shows, and other sales-related events
Reservations
- Assist with processing individual and group reservations via phone, email, and online platforms (including Marriott systems)
- Support the Reservations & Events team in planning and organizing meetings, events, and group stays
- Communicate with Accounts, guests and clients to confirm details and special requests
- Prepare event orders, rooming lists, and billing instructions
- Ensure accurate data entry in systems like Opera and MARSHA
- Coordinate with departments such as Front Office and Food & Beverage to deliver exceptional service
- Participate in internal meetings and contribute your ideas to improve the guest journey
Who are you?
- Strong communication skills written & verbal in English, Dutch is a plus
- Service-minded, detail-oriented, and organized
- Able to work both independently and as part of a team
- Comfortable using Microsoft Office; experience with Opera or MARSHA is a plus
- Positive energy and a hands-on attitude. You are not afraid to roll up your sleeves.
- Proactive, eager to learn, and always looking for opportunities to improve
- Representative and confident when interacting with guests, clients, and partners
What we offer you!
- Internship Allowance of €650 per month (based on a full-time, 38 hours a week, internship). This amount is including travel allowance and other expenses)
- The best project you will ever work on is you! Let us help you grow with our guidance, training, and career opportunities
- Hands-on experience in Sales and Reservations within a dual-branded international hotel
- Insight into Marriott's systems and global standards
- Direct experience and one-to-one learning from our Sales Manager and commercial team
- Free use of the Moxy Gym to stay fit and healthy
- Cycas smiles Reward & Celebration program.
- The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
- Free Parking
- Cycas smiles Reward & Celebration program
- Growth opportunities within your hotel & Cycas
- Cycas Savings: many discounts on a variation of online web shops
- The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities
- Being part of a fast-growing hospitality company; Cycas Hospitality, where you can internally move to different Brands
- Cycas employee and friends & family rate at all hotels within the portfolio.
- Marriott employee and friends & family rate with more than 8,000 hotels in over 100 countries
- 50% discount on food & beverage at most of the Cycas properties.
- A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
Meer informatie over de functiebeschrijving, zie hierboven.