Service Desk Specialist Amsterdam

Are you passionate about technology and love helping people? Join a dynamic international team where innovation and service excellence go hand in hand! As a Service Desk Specialist, you'll be the friendly face that ensures colleagues receive the best digital workplace experience possible. If you're eager to learn, enjoy solving problems, and want to work in a fast-paced environment with cutting-edge tools, this is the perfect opportunity for you!

Employment agency Manpower is looking for a Service Desk Specialist for a company in Amsterdam.

As a Technology Concierge, you will:

• Welcome and assist employees visiting the Technology Concierge desk
• Help colleagues with computer and access issues
• Support meeting room and conference technology (AV systems)
• Reimage laptops and deploy them to end users following internal procedures
• Troubleshoot and report IT incidents in ServiceNow
• Provide basic training on end-user tools and digital workplace solutions
• Collaborate closely with your team to share knowledge and continuously improve processes

You'll be part of a team that values collaboration, innovation, and customer satisfaction. All while having fun and learning new skills every day.

What's in it for you

• Gross salary between €18.75 and €21.50 per hour
• Full-time position (40 hours per week)
• Travel allowance
• Pension accrual via Manpower
• Free access to E-learning platform Manpower Academy 
• Temporary employment contract through Manpower
• Professional training to develop your technical and communication skills
• A diverse and inclusive work environment where new ideas are encouraged
• The opportunity to work with global teams and advanced technologies

This leading global organization provides exceptional payment and digital solutions for both individual and business clients. They focus on innovation, customer satisfaction, and sustainable entrepreneurship. Their work culture emphasizes collaboration, professional growth, and social responsibility - empowering both clients and employees to achieve more.

Working hours
You'll work during regular office hours, Monday to Friday.