At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer's Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can't help but share.
The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests.
The Front of House Lead ensures the smooth daily operation of the Front of House team. With a hands-on approach, they work alongside the team at and around the Front Desk to deliver high-level guest service.
The Front of House Lead is responsible for managing guest expectations, handling complaints, and ensuring VIP guests receive personalized attention.
This role requires strong communication skills, both within the Front of House and across departments. Anticipating hotel ...